Privacy Policy

Last updated: Feb 2, 2026

Paradigm Recovery Centers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, paradigmrecoverycenters.com, or interact with our services. By using our site, you agree to the practices described in this policy.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form
  • Request insurance verification
  • Call or email our team
  • Sign up for newsletters or resources
  • Engage with our admissions or support staff

This information may include:

  • Name
  • Phone number
  • Email address
  • Insurance details
  • Any information you choose to share in a message or form

Health Information (Protected Health Information – PHI)

If you submit information related to treatment, insurance, or medical history, it may be considered Protected Health Information (PHI) under HIPAA. We safeguard PHI according to all federal and state privacy laws.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on the site
  • Referring website

This data helps us improve website performance and user experience.

Cookies and Tracking Technologies

We may use cookies, pixels, and analytics tools (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings at any time.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide support
  • Verify insurance benefits
  • Improve website functionality and user experience
  • Communicate with you about services or resources
  • Maintain security and prevent misuse
  • Comply with legal and regulatory requirements

We never sell your personal information.

How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we follow industry best practices and all applicable privacy laws, including HIPAA where relevant.

Sharing Your Information

We may share your information only in the following situations:

With Service Providers

Trusted third‑party vendors may assist with:

  • Website hosting
  • Analytics
  • Email communication
  • Insurance verification

These providers are required to protect your information.

For Legal Compliance

We may disclose information if required to:

  • Comply with federal or state laws
  • Respond to legal requests
  • Protect the rights and safety of our clients, staff, or organization

With Your Consent

We will never share PHI or personal information with outside parties unless you authorize us to do so or it is permitted under HIPAA.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of certain personal data
  • Opt out of marketing communications
  • Request restrictions on how your PHI is used or shared

To exercise these rights, contact us using the information below.

Links to Third‑Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website and services are not intended for individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website indicates acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Paradigm Recovery Centers

NOTICE OF PRIVACY PRACTICES

Effective Date: 03/31/26

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Responsibilities

Paradigm Recovery Centers is required by law to:

Maintain the privacy of your protected health information (PHI)

Provide notice of our legal duties and privacy practices

Follow the terms of this notice

How We Use and Disclose Information

Treatment

We may use your information to provide and coordinate care

Payment

We may use information for billing and payment

Operations

We may use information to improve services and operations

Additional Disclosures

We may disclose information when required for:

Public health and safety

Legal requirements

Law enforcement

Preventing serious threats

42 CFR Part 2 Protections

Certain treatment records receive additional protection under federal law.

These records may not be disclosed without written consent except in limited situations.

Consent must include:

Information disclosed

Purpose

Parties involved

Expiration

Consent may be revoked at any time.

SMS and Communication Practices

If you provide your phone number and consent:

Message frequency varies (2–4/month)

Message and data rates may apply

Reply STOP to opt out

Reply HELP for assistance

Carriers are not liable for delayed or undelivered messages

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your Rights

You have the right to:

Access your information

Request corrections

Request restrictions

Request confidential communication

Receive a copy of this notice

Data Security

We implement safeguards to protect your information.

Changes to This Notice

We may update this policy at any time.

Complaints

Paradigm Recovery Centers

Address: 25023 Bothwell Park Rd, Sedalia, MO 65301

Phone: (833) 588-5009

Email: [email protected]/

You may also file a complaint with:

U.S. Department of Health and Human Services

Office for Civil Rights

SECTION 4 — TERMS AND CONDITIONS

Consent to Communications

By providing your phone number, you agree to receive communications from Paradigm Recovery Centers, including SMS and calls using automated technology.

Message Frequency

2–4 messages per month.

Message & Data Rates

Standard carrier rates apply.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Opt-Out

Reply STOP, END, CANCEL, or UNSUBSCRIBE.

Processed within 10 business days.

Help

Reply HELP or contact:

Phone: (833) 588-5009

Email: [email protected]/

No Purchase Requirement

Consent is not required to receive services.

Use of Website

You agree to lawful use.

Limitation of Liability

Paradigm Recovery Centers is not liable for damages.

Updates

Terms may be updated at any time.