Privacy Policy

Last updated: Feb 2, 2026

Paradigm Recovery Centers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, paradigmrecoverycenters.com, or interact with our services. By using our site, you agree to the practices described in this policy.

 

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form
  • Request insurance verification
  • Call or email our team
  • Sign up for newsletters or resources
  • Engage with our admissions or support staff

This information may include:

  • Name
  • Phone number
  • Email address
  • Insurance details
  • Any information you choose to share in a message or form

Health Information (Protected Health Information – PHI)

If you submit information related to treatment, insurance, or medical history, it may be considered Protected Health Information (PHI) under HIPAA. We safeguard PHI according to all federal and state privacy laws.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on the site
  • Referring website

This data helps us improve website performance and user experience.

Cookies and Tracking Technologies

We may use cookies, pixels, and analytics tools (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings at any time.

 

How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide support
  • Verify insurance benefits
  • Improve website functionality and user experience
  • Communicate with you about services or resources
  • Maintain security and prevent misuse
  • Comply with legal and regulatory requirements

We never sell your personal information.

 

How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we follow industry best practices and all applicable privacy laws, including HIPAA where relevant.

 

Sharing Your Information

We may share your information only in the following situations:

With Service Providers

Trusted third‑party vendors may assist with:

  • Website hosting
  • Analytics
  • Email communication
  • Insurance verification

These providers are required to protect your information.

For Legal Compliance

We may disclose information if required to:

  • Comply with federal or state laws
  • Respond to legal requests
  • Protect the rights and safety of our clients, staff, or organization

With Your Consent

We will never share PHI or personal information with outside parties unless you authorize us to do so or it is permitted under HIPAA.

 

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of certain personal data
  • Opt out of marketing communications
  • Request restrictions on how your PHI is used or shared

To exercise these rights, contact us using the information below.

 

Links to Third‑Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website and services are not intended for individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website indicates acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Paradigm Recovery Centers